Are you passionate about delivering outstanding customer experiences and have a background in the luxury or hospitality industry? Do you want to represent one of the world’s most renowned automotive brands? If so, this role is tailored for you!
Our client, a global leader in the luxury automotive sector, is looking for a Customer Specialist to be the primary point of contact for their high-profile clientele. As a Customer Specialist, you’ll embody the values of the brand, ensuring every customer interaction reflects its premium status.
Tasks
Your Responsibilities as a Customer Specialist:
* Serve as the first point of contact for customers, offering professional and empathetic support.
* Provide personalized solutions to address customer concerns while fostering strong relationships.
* Contribute ideas and feedback to continuously improve the Customer Interaction Center.
* Ensure that every interaction leaves customers with a positive impression of the brand’s luxury standards.
Requirements
What’s in it for you?
* Starting date: 1st of January/February/March
* Join an exciting project to develop a cutting-edge Customer Interaction Center for a leading luxury automotive brand.
* Competitive salary package with opportunities for career progression.
* Option for partial hybride work after completing the initial training phase.
* Immerse yourself in a dynamic, inclusive environment focused on innovation and quality.
Benefits
Skills, Qualifications, and Interests Required:
* Native-level German and proficient English skills.
* Minimum 1 year of experience in luxury customer service or the hospitality sector.
* Exceptional verbal and written communication skills, with a talent for understanding and addressing customer needs.
* Strong organizational skills and the ability to manage tasks efficiently.
* Previous experience in the automotive industry is a plus.
What should you expect from living in Lisbon?
* A colourful city view and a rich cultural history
* Pros of living in a European capital on a budget
* Delicious Portuguese cuisine and famous cafe culture
* Friendly people, good vibes and a happy-go-lucky urban life
* Warm climate all year and a sunny beach life next to the Atlantic
* A large English-speaking local community and international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.