Wondering whats within Beckman Coulter Diagnostics? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Were building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and youll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges. The Field Applications Manager (f/m/d) for Beckman Coulter Diagnostics is responsible for overseeing the deployment and support of diagnostic applications and systems. This role involves managing a team of application specialists, ensuring that diagnostic solutions are effectively implemented, optimized, and maintained to meet customer needs. The Application Manager will work closely with internal teams and external customers to drive the successful adoption and utilization of diagnostic applications, enhancing overall efficiency and accuracy in laboratory environments. This position is part of Central Europe Field Applications team located in Germany and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the European Field Applications Team and report to the Senior Manager for field Applications Europe responsible for overseeing the deployment and support of diagnostic applications and systems. This role involves managing a team of application specialists, ensuring that diagnostic solutions are effectively implemented, optimized, and maintained to meet customer needs. If you thrive in a fast paced, supporting role and want to work to build a world class Customer Service and Support organisation read on. In this role, you will have the opportunity to: Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives. To work in conjunction with and build excellent relationships with fellow Field Service Leaders to provide a consistent approach for Field Service Applications. To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC). Take ownership of customer issues, escalating if necessary. This includes regular communication with internal and external customers where required. Analyze and provide statistics for Field Service Applications Team to improve objectives and set KPIs. Recruit, mentor and develop Field Service Application Specialists using Workday portal and other tools. Keep ahead of industry