Content Designer (English), Traveler
About GetYourGuide
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit to learn more.
Team mission
As a Content Designer in our Traveler team, you'll be working on high-impact areas of our user-facing products. Working with a variety of mission teams, you'll provide content design support and work to define our content strategy across Search & Discovery, numerous landing pages, and in-activity content. This is an opportunity to join an important part of our product organization, with abundant opportunities for impact and growth.
You will:
1. Develop a user-centered point of view on your product area and advocate for user needs in a collaborative way.
2. Write and iterate on UX copy, information hierarchy, and interaction flows for web and mobile, including apps, emails, and others.
3. Contribute with UX researchers and designers to test your UX copy and work with engineers to ensure the highest quality bar in the final deliverables.
4. Apply actionable user insights from data and qualitative research to inform your writing and UX decisions.
5. Apply, maintain, and sometimes contribute to tone-of-voice and writing guidelines to drive consistency in our products and user experience.
6. Contribute to product reviews with constructive feedback supporting your peers’ decision-making and quality of work.
7. Be a contributor with designers, researchers, product managers, and engineers in solving customer problems and improving our user experience.
8. Communicate frequently and clearly with your stakeholders to facilitate alignment, create shared understanding, and explain your UX writing rationale.
9. Collaborate with your Product Manager in building the product strategy and roadmap together.
Who you are
10. Excellent written and verbal communication skills in English
11. You have a minimum of 3+ years of experience with end-to-end UX writing in a start-up, SMB, a large company with a digital offering, or design consulting agency;
12. You have a problem-solving mindset, focusing on outcomes and not output and applying user feedback or multivariate testing tools to validate UX copy;
13. Familiarity with UX writing for multiple platforms, including mobile and desktop;
14. Ability to present UX writing solutions, articulate the decision rationale behind them, and sometimes contribute to content strategy for a product;
15. Demonstrable ability to be proactive and comfortable with working autonomously;
16. Experience working closely with cross-disciplinary product teams, including Product Managers and Engineers;
17. A demonstrable understanding of how UX writing impacts business objectives and KPIs;
18. A portfolio of case studies showcasing relevant work that illustrates your process and approach to UX writing.
How we set you up for success:
19. Invest in your development with an annual personal growth budget
20. Create a comfortable workspace at home with an annual home office budget
21. Become a part of our success with virtual stock options
22. Enjoy flexibility with a hybrid work-from-home and telecommuting policy
23. Save on transportation costs with discounted public transportation tickets
24. Support your loved ones with generous maternity and paternity leave policies
And more...