Job Description We are looking for an Operations Specialist (Retail) who is ready to make an impact. Important: In this position you will travel (and sleep in hotels) up to 3 days per week through Germany (Berlin, Frankfurt, Munich etc.) as you will be the main go-to person for our Edeka Markets (Marktleiter) and Edeka pickers. Daily Monitoring and Coordination: Conduct daily monitoring of picker shifts to ensure adherence to schedules and operational efficiency Align closely with Account Managers and Partners to address any ad hoc or daily requests, ensuring that all needs are promptly and effectively met Performance Management: Monitor picker performance metrics through Looker ensuring that performance data is accurately communicated to the fleet management team Collaborate with Fleetery to ensure continuous improvement in picker performance and address any issues that may arise Oversee the execution of any new launches, ensuring that all pickers are present and prepared to meet operational requirements Provide necessary training to pickers, ensuring they are well-equipped to perform their duties in accordance with Wolt’s standards Order any necessary equipment, gear, and clothing required for new launches to ensure pickers are fully equipped and operational from day one Inventory Management: Manage and update inventory records, including adding images, updating product information, and ensuring stock accuracy Collaborate with relevant teams to ensure inventory data is consistently up-to-date and reflective of current stock levels