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PAVIS GmbH is one of Europe's leading service providers in the field of Intellectual Property (IP). The focus is on worldwide payment of annual fees for patents, EP validations and the maintenance of trademarks. PAVIS manages a portfolio of over 1,000,000 property rights for more than 1,500 customers.
In 2020, PAVIS Payments GmbH, a subsidiary of PAVIS GmbH, received permission as a regulated payment institution by the BaFin (the German regulatory authority) and since then provides payment service to the customers of PAVIS GmbH. PAVIS has been part of Questel pay since 2021. Questel's mission is to become one of the world's leading providers of intellectual property and innovation management solutions. Questel operates internationally from over 30 offices in the US, Asia and Europe. To support the 95-strong team at the Starnberg location, we are looking for a Service Delivery Manager - Patent Annuities (m/d/f)
Reporting to the Head of Patents, you will be part of a very dedicated service delivery team which puts customer at the center. We are serving international customers across the globe and are taking care of their most valuable assets, their IP rights.
The Operations/Service Delivery function plays an integral role in our business model and is working closely with our Sales departments as well as with Client as well as Data Onboarding teams. As part of the front office team, your task will be to deliver a high quality service to our customers and support them in all aspects to maintain their IP rights. Original Stellenanzeige mit Gehaltsinformation auf StepStone.de