Description and Requirements
We are looking for a passionate and enthusiastic Account Manager Workplace - Enterprise R+D Accounts for our Enterprise sales team North to take over full responsibility for a defined customer set, making proposals, pricing and finally managing the overall customer relationships. The role as Sales Representative has its Focus on Workplace Business (Lenovo IDG / PCSD) incl. Services (SSG).
Roles & Responsibilities:
1. Sales Activities: Operate in a hybrid function (Inside / F2F) and be responsible for internal and external sales activities for dedicated customers within a territory. Sell the complete Lenovo IDG product portfolio: including incubation/Moto/services products/solutions by taking individual customer requirements into account. Being responsible for driving growth of revenue, margin, share of wallet and customer Experience (CX) within assigned accounts. Documentation of sales activities in MS Dynamics.
2. Customer Engagement: Proactively work with decision-makers (focus on workplace) at our clients and internal stakeholders.
3. Customer Relationship: Own the relationship entirely with the customer. Identify, qualify, drive, and close customer opportunities on all relevant stakeholder level in alignment with BU´s. Maintain customer relationships via phone and F2F meetings and interlock with Lenovo Business Partners. Efficiently lead respective supporting functions to succeed in customer situations.
4. Team Collaboration: Act as a team member, working collaboratively with the territory-aligned Client Manager and Inside Account Managers for Workplace to manage all sales activities. Support or substitute for the Client Manager or Inside Account Manager as needed. Delegate to and manage tasks with the ISSR team by involving them in customer situations. Identifying and handing over possible TruScale and/or ISG project to the Client Manager
5. Product Knowledge: Know Lenovo’s Core, Incubation, and Services Portfolio to help the customer achieve their goals by understanding their strategies and requirements.
6. Project Involvement: Involve the Client Manager in potential XaaS (TruScale) or infrastructure projects (ISG).
7. Demand Planning: Responsibility for workplace demand planning, outlook forecast planning, and reporting in appropriate tools. Documentation of sales activities in MS Dynamics.
Position Requirements:
8. A minimum of 3 years of experience in sales function within the technology industry
9. Understanding of sales processes and sales management techniques
10. Professional knowledge of business acumen, including an understanding of the customers' business, industry, economic trends, issues and competition.
11. Effective communication and negotiation skills, high level of flexibility, self-reliance
12. Excellent presentation skills as well as good knowledge of MS Office & Teams Problem-solving
13. Fluent in German and English (written and spoken)
The position is for the North Rhine-Westphalia Territory and the mandatory location is Essen.
What we offer:
14. A multitude of professional and personal opportunities
15. An open and stimulating environment within one of the most forwarding thinking IT companies
16. Flat structures and fast decision-making processes
17. A strong focus on your development
18. An international team with a high focus on diversity & inclusion
19. …and a lot of fun: We like to celebrate our successes!
Check out our Kununu profile if you would like to know more.
We are looking forward to discussing this position with you soon!
At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.