Job Description Your responsibilities: Ensuring the safe, efficient, and high-quality operation of a genomics laboratory in Konstanz, Germany Leading and developing a team of approx. 35 FTEs, ensuring the lab operates to the required standards in-line with the QMS Hiring, motivating, developing and retaining excellent managers and employees within your business Taking accountability for the P&L of the business unit and managing costs in-line with the budget for the financial year Developing methods to reduce cost, increase profitability and improve operations efficiency & turnaround times to meet best industry standards in all activities Working with the senior team to ensure results are being reported correctly and in a timely manner Being a technical expert for the business and our customers Working closely with sales and translate customers’ requirements into the operations (e.g. new method development, Service Level performance) Ensuring all equipment is maintained and serviced to the correct standard so it is safe to operate and fully calibrated Ensuring that process parameters are respected; issuing deviation reports, pinpointing the root causes, and taking preventive actions to enhance the process efficiency and product quality