Mandatory Internship at Bosch eBike, Service Design
Solmsstraße 4, 60486 Frankfurt am Main, Germany
Full-time
Robert Bosch GmbH
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
The Robert Bosch GmbH is looking forward to your application!
Job Description
* During your internship, you will assist our service designers with various activities. You will support the design and development of user-centered services by conducting user research, analyzing insights, and helping to create service blueprints and customer journey maps.
* You will work closely with cross-functional teams on a variety of projects, contributing your passion for service design by applying service design methodologies to enhance user experiences.
* Furthermore, you will have the opportunity to design and facilitate workshops and co-creation sessions, gathering valuable feedback from users and stakeholders to inform the design process.
* Additionally, you will engage in experimentation and prototyping to iterate on service concepts.
* Last but not least, you will thrive as part of an open-minded, interdisciplinary team of designers, researchers and business professionals, using a modern tool chain.
Qualifications
* Education: studies in the field of Service Design, Strategic Design, Psychology or comparable
* Experience and Knowledge: familiarity with service design principles, customer journeys and related service design methods and tools; experience with user research methods, workshop design and facilitation is a plus
* Personality and Working Practice: you are able to generate innovative ideas, organize tasks effectively, and maintain clear communication within teams, while prioritizing user needs and proactively solving problems
* Work Routine: partially mobile working within Germany is possible
* Languages: fluent in English, German is an advantage
Additional Information
Start: according to prior agreement
Duration: 6 months (confirmation of mandatory internship required)
Requirement for this internship is the enrollment at university. Please attach your CV, transcript of records, enrollment certificate, examination regulations and if indicated a valid work and residence permit.
Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore, we welcome all applications, regardless of gender, age, disability, religion, ethnic origin or sexual identity.
Need further information about the job?
Francesco Carello (Functional Department)
+49 171 653 5941
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