Would you like to help shape success in the digital inkjet market and contribute your expertise to a highly specialized team? Do you see the commissioning, integration, and lifecycle support of our inkjet products for our global customers as an exciting challenge? Do you enjoy working in a small team of specialists and can you fulfill this task in a targeted and highly professional manner?
Then apply to us! We are looking for experienced Product Specialists in the field of application software (m/f/d) for our current new developments in digital production printing. Take on these tasks with a high degree of independence and initiative and become part of our success!
Questions about this job?
Korbinian Huber, HR, korbinian.huber@cpp.cano
* Analyze and track technical issues with customer installations worldwide, ensuring prompt identification and resolution.
* Develop targeted and sustainable solutions to effectively address and resolve issues.
* Provide escalation support and coordinate project-based activities to ensure seamless operations.
* Facilitate knowledge and information transfer by creating comprehensive course concepts for users, Canon Service Engineers, and Canon Professional Services Consultants.
* Collaborate closely with experts in R&D and product marketing to drive innovation and improvement.
* Focus on SUSE Linux and Data Security, with key responsibilities including:
o Developing and maintaining Security Whitepapers for software products and SRA-controller based print engines.
o Conducting compliance statements in accordance with PCI DSS, ISO 27001, and DSGVO standards.
* Completed vocational education as a computer scientist or a Bachelor's degree in a technical field, or equivalent education at a minimum.
* Several years of professional experience in relevant roles (e.g. in requirements engineering)
* Extensive knowledge of SUSE Linux and Microsoft Windows operating systems, including installation, administration, and usage.
* Ability and willingness to delve into complex issues and solve problems in a structured manner.
* Hands-on mentality with a structured, self-paced working attitude, strong communication skills, reliability, and a positive mindset for teamwork.
* Excellent written and verbal communication skills in German, along with good proficiency in English.
* Flexibility and readiness to travel internationally as needed (an international driving license may be required).
We provide an exciting, dynamic work environment with plenty of opportunity for you to develop personally and professionally. We offer excellent conditions to help you be who you want to be:
* A competetive salary
* A challenging, interesting and responsible job in a future-oriented and international workplace, with the social benefits of a large company.
* A working environment in which you can contribute your experience and personality
* An attractive salary, a flexible working time model and other social benefits of a large company, such as a company pension scheme and work-life balance
* 30 days vacation
* Bicycle leasing
* Discounted local transport ticket
* Individual development prospects and further training opportunities
* A team that is looking forward to your reinforcement
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