Technical Account Manager (m/f/d) Carmen Zimmermann personnel consultancy Technical Account Manager (m/f/d) - various locations possible Frankfurt am Main, Germany (hybrid) Employee Consulting, Engineering 60,000 € to 75,000 € / year For our client, a French telecommunications provider and Internet service provider as well as hosting service provider, we are looking for a Technical Account Manager (m/f/d) for the Cologne, Frankfurt a.M., Munich or Saarbrücken location as part of a direct placement. Tasks Support of VIP customers in the DACH region: onboarding, monitoring of operational activities, growth, capacity management, governance and identification of new requirements Supporting your customers in business development and optimizing costs with the help of cloud solutions Ensuring the proper provision and integration of new infrastructures and services Creation and review of KPI dashboards, including SLAs and service tracking. Leading and participating in various committees on operational and strategic topics Supporting your customers in securing their infrastructure hosted by our customer. Overarching management of internal teams and ensuring compliance with contracts. Qualification Completed training or studies in the IT or technical field. Experience in customer management, especially with key accounts. Very good communication skills in German and English. Independent and proactive way of working, team spirit and organizational talent. Knowledge of ITIL and system administration (Linux, VMware ESXi, MS Server) is an advantage. Benefits We offer: Permanent full-time position (40 hours) in an international team. 32 vacation days. High proportion of home office and flexible working hours; occasional presence in one of the offices in Cologne, Frankfurt a.M., Munich or Saarbrücken required. Meal vouchers, company pension scheme, public transport allowance. 400 EUR for sports per year, bike leasing. Fixed salary: approx. 85,000 EUR p.a. plus 10% variable component if targets are achieved. Please send your application to: Carmen Zimmermann Email: carmen.zimmermann(at)cz-personalberatung.de Carmen Zimmermann personnel consultancy 1-10 employees Personnel consulting and placement We will find the right person for you. The right job or the right applicant (m/f/d) - it's all about finding the right fit Website LinkedIn Xing Contact person Recruiting Team