We are seeking an experienced and results-driven Head of Air Freight to lead our air freight operations in Hannover. The ideal candidate will oversee the air freight department, ensuring efficient and cost-effective transportation solutions for our customers. This role requires a strategic thinker with strong leadership skills and extensive knowledge of air freight logistics.
Key Responsibilities:
* Manage and oversee daily air freight operations, ensuring timely and efficient shipment handling.
* Develop and maintain strong relationships with airlines, clients, and service providers.
* Negotiate contracts and rates with carriers to optimise cost and service levels.
* Ensure compliance with international and local regulations, including IATA and customs requirements.
* Monitor market trends and industry developments to identify new business opportunities.
* Lead and develop the air freight team, fostering a high-performance and customer-centring culture.
* Collaborate with sales and customer service teams to develop tailored logistics solutions.
* Implement and optimise operational processes to improve efficiency and service quality.
* Monitor KPIs and financial performance, taking corrective actions when necessary.
* Handle escalations and resolve operational issues effectively.
Requirements:
* Proven experience in air freight management within the freight forwarding or logistics industry.
* Strong knowledge of air cargo regulations, customs clearance, and global trade compliance.
* Excellent negotiation and supplier management skills.
* Leadership experience with the ability to develop and motivate a team.
* Strong analytic, problem-solving, and decision-making abilities.
* Proficiency in logistics software and MS Office applications.
* Excellent communication skills in English and German (written and spoken).
* Ability to work in a fast-paced, deadline-driven environment.
What We Offer:
* Competitive salary and benefits package.
* Career growth opportunities within an international logistics company.
* A dynamic and supportive work environment.
* Opportunities for professional development and training.
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