We are looking for a full-time Customer Service Specialist for our office in Holwickede, Germany.
BENEFITS
* GANT Benefits
* Home-Office (Hybrid)
* Health and Company Events
* Job Rad
* Corporate Benefits
* Company Plattform: Voiio
* Strong Brand with an international atmosphere
YOUR TASKS
* You support our customers in case of any questions, problems and challenges by phone and via digital channels
* You care for a maximum of customer satisfaction and create a proven excellent customer experience every day
* You make use of the Customer Service Tools (Salesforce Service Cloud, Marketing Cloud and others) for the Pre- & After-Sales Management
* You participate proactive in the development of our shop-platform, products and services by using the feedback of our customers
YOUR PROFILE
* You already have first experience regarding Customer Service
* You are confident in conversations and communication
* You offer a high standard of service and think customer as well as service oriented
* You maintain calm and composure even under time pressure
* You speak Dutch fluently as well as very good English and German would also be an advantage
* You are enthusiastic about the brand GANT and identify with our values