IT-Support 2nd Level Onsite (m/w/d) Are you passionate about providing top-notch end-user support? Do you thrive in a fast-paced environment where you can utilize your expertise in hardware and software? If so, then this is the perfect opportunity for you! What awaits you: Installation, configuration, and setup of complex IT systems Deployment and maintenance of IT systems (MS Win 10, MS Active Directory, etc.) Hardware repairs and 2nd level support tasks using a ticketing system Creation of system documentation Direct client interaction and troubleshooting diverse technical challenges Your skills: Completed training as IT Specialist for System Integration (m/f/d) with several years of professional experience Experience in IT support and handling ticketing systems Software + Hardware knowledge in Second Level Support as well as experience in the Microsoft environment Strong communication skills and a good command of English, which you enjoy using on a daily basis Experience with printers and smartphones What we offer: Competitive salary and benefits package Opportunities for professional development and advancement Dynamic and international work environment A chance to make a real difference in a growing company