For our client in the telecommunications industry we are looking for a 1st & 2nd Level Supporter / SD-WAN (m/f/d) for the Hamburg location.
Here's what we offer
1. Environment and benefits (for employees at the Hamburg location):
2. Free of charge: mineral water, coffee
3. Available: Snack machine and canteen
4. Transport connections: easily accessible at all shift times.
5. We work at the location in an open-plan office with flexible workstations.
6. Home office with laptop available for everyone.
Your tasks
Job characteristics:
7. Fault processing and creation for SD-WAN in a service management center
8. The exclusive customer of the product is the IT department of a Europe-wide customer (retail sector)
9. Telephone support in German and English
10. 24/7 shift work incl. every 2nd weekend
Your profile
Professional qualifications:
11. Previous technical experience in the IT environment
12. Confident in German and English