This is a Fix Term Contract (FTC) for 12 Months. Amazon Logistics is looking for an Account Manager for Middle East and Europe (MEU) to support Delivery Service Partner (DSP) recruitment initiatives. This role leads relationships with external agencies to help DSPs recruit, hire, and retain qualified Delivery Associates (DAs). The Account Manager will oversee a dedicated budget while developing scalable hiring solutions for our expanding delivery network. Key job responsibilities This role offers the chance to shape a crucial program in Amazon's logistics operations, with significant potential for professional growth and impact. The Account Manager will navigate complex stakeholder relationships, drive process improvements, and play a key role in Amazon's recruitment strategy for its delivery network. Responsibilities will include: Strategic Partnership Management • Lead and develop trust-based relationships with minimum 5 Recruitment Agencies (RAs) • Build and maintain partnerships with key internal stakeholders including Country Managers, Marketing, Hiring Events, Procurement, Finance, PR, Legal teams Operational Excellence • Coordinate with Country Managers to meet regional staffing needs at the right time • Deliver DA hiring capacity through RAs while optimizing conversion rates, SLAs and cost-per-placement • Monitor and improve candidate experience throughout the recruitment funnel Process & Technology • Drive ATS platform adoption among RAs • Collaborate with Country Managers and tech teams to enhance recruitment tracking systems and reportings • Lead EU standardization processes Financial Management • Monitor and optimize MEU program budget utilization • Ensure timely invoice processing and financial reconciliation