Job Description
Your Responsibilities:
* Have a deep understanding of GCP capabilities, features, and best practices and support their implementation across METRO.
* Gain a strong understanding of METRO’s business needs and ensure cloud solutions bring the expected value.
* Collaborate closely with internal stakeholders and external partners to align cloud services with business objectives.
* Define the product vision, strategy, and roadmap for Cloud Foundation, ensuring it meets the evolving needs of METRO’s teams.
* Identify and monitor key KPIs to measure success and drive continuous improvement.
* Ensure the quality and reliability of cloud services, collaborating with engineering, security, and operations teams.
* Promote a culture of ownership, pragmatism, respect, and passion, aligning with METRO.digital values.
* Manage the solution budget to maximize value and drive cost efficiency.
Qualifications
* Proven experience in product or service management in complex IT landscapes, particularly in cloud platforms (GCP, AWS, or Azure).
* Experience in managing internal and external stakeholders, with a focus on service delivery and business value.
* Good knowledge of cloud infrastructure, networking, security, and DevOps practices.
* Familiarity with IT Service Management, including Incident, Problem, and Service Level Management.
* Experience with Agile and Lean methodologies, enabling rapid iteration and value delivery.
* Ability to translate business needs into solutions and drive adoption across teams.
* Strong analytical skills to define and interpret business and technical KPIs.
* Basic knowledge of engineering best practices (e.g., CI/CD, microservices, cloud-native architectures).
* Excellent communication skills and ability to collaborate with cross-functional teams.
* Fluency in English (written and verbal).
This resonates with you? Apply now!
Additional Information
What we offer at METRO.digital?
* Flexible and remote work: create your own schedule!
Flexibility defines the way we work and interact with each other. At METRO.digital, you have the possibility to work remotely and adapt your working hours in a very flexible way.
* People development: when you grow so do we!
We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.
* Support with individual solutions: we are people-caring!
Life is full of surprises, full of challenges and we want to support you – whenever YOU need - at an individual level and during every stage of your life.
Want to know more about all our benefits? Discover more here .
Let´s connect soon. Apply for the role now!
Position grade within our career framework: Service Manager 3 (Md7).