This is an internship role for a Key Account Management Specialist. The Key Account Management Specialist will be responsible for managing and developing relationships with key accounts, ensuring high levels of customer satisfaction, analyzing data to identify opportunities for growth, and providing exceptional customer service. This role is based in Berlin, but some work from home is acceptable.Serving as the crucial link between KUMMUNI and our tenants, ensuring clear, open, and trustworthy communication at all times.Advising potential tenants on the most suitable property to book, tailoring your approach to their unique needs and preferences.Taking charge of extension requests, demonstrating your commitment to tenant convenience and satisfaction.Assisting new tenants in booking their first property, making the process as straightforward and enjoyable for them as possible.Maintaining a close relationship with our partners and booking platforms, underscoring our collaborateQualificationsAnalytical Skills and Account Management skillsKey Account Management and Key Account Development skillsCustomer Service skillsExcellent communication and negotiation skillsAbility to analyze data and identify trendsExperience in the real estate industry is a plusYour are a student in Business Administration, Marketing, or related fieldKey RequirementsFluent in EnglishAbility to thrive in a fast-paced environmentStrong decision-making skillsExcellent team playerExperience in acting as a bridge between a company and its clients