(Senior) Technical Writer (User Assistance Developer) (f/m/d)
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you’ll do
We are looking for a (senior) technical writer (user assistance developer) (f/m/d) to create documentation for Payroll Belgium, and strengthen our team of Payroll writers. You'll:
* Create product documentation (in English) for our Payroll software for Belgium.
* Work closely with the product owner, software developers, product management expert, and support engineers to understand the business processes and how the software covers them.
* Review UIs for usability.
* Research and define terminology.
What you bring
* University degree in technical communication or similar.
* The ability to think holistically about users’ needs regarding the software and user assistance, and to distil information from many sources into one set of clear instructions.
* The ability to create content in all formats.
* Excellent written and spoken English.
* A working knowledge of French or Dutch is an advantage.
Meet your team
The Globalization Services User Assistance team is diverse and innovative. We have a clear customer focus, and we are at the forefront of many projects that add value to SAP’s software overall. We're also exploring the use of AI to enhance the content we deliver and improve the way we perform our daily tasks.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
Requisition ID: 403631 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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