About Vivid
At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle.
For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations.
Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we’re dedicated to empowering our customers to make this a reality.
Since our 2020 launch in Germany, Vivid has rapidly expanded across Europe, earning the trust of over 500,000 customers looking for a simpler, smarter way to grow their wealth. With over €200 million raised from top investors and a valuation of €775 million, Vivid is where modern finance meets real opportunity. Join us and experience a new way to thrive financially.
Your Mission
* Provide technical support to users and maintain the existing IT infrastructure.
* Prepare and manage the distribution of work equipment, including receipt from employees and installation/configuration of software. Install and configure software applications as required.
* Conduct testing, identify issues, and troubleshoot computers and office equipment, including remote support.
* Maintain equipment records in the database, manage the receipt and transportation of equipment and materials within the office, and liaise with suppliers and service
* organizations
* Log incidents in the IT Service Management (ITSM) system.
* Identify recurring issues within the area of responsibility and propose/implement
corrective actions.
* Collaborate with related departments to enhance service quality and security measures
within the scope of responsibilities.
Your Profile
* Proficient in Windows, macOS, and Microsoft Office products at an administrative level.
* Familiarity with Windows Deployment Services (WDS), System Center Configuration
* Manager (SCCM), and TCP/IP fundamentals is a plus.
* Experience in workstation administration is advantageous.
* Knowledge of computer hardware maintenance is preferred.
* Understanding of IP telephony systems and antivirus software is a welcome addition.
* Excellent communication skills are essential.
* Proficiency in English (B2 level), Russian (B2 level) is a plus.