Field of activity
Corporate IT of Deutsche Börse Group is in charge of end user workplace experience, voice & communication, application development and operations for all group processes such as Financial Core, Customer Care, Control & Corporate Processes, as well as Deutsche Börse Group’s Reference Data Platform. Our mission is simple – Make IT Run!
As Product Owner for digital Workspace Services (f/m/d) you will take the responsibility to manage an international team across different locations, deliver Life-Cycle-Management around Workplace Services for Digital Workspace solutions at Deutsche Börse Group. Our vision is a fully integrated and seamless user centric workplace experience enabling a secure remote working ability.
If you have a solid Background in Cloud based Solutions and Services and you like to take ownership to enable excellent user experience – we would be happy to meet you!
Tasks/responsibilities
* Take responsibility as Product Owner for global and group wide digital Services to deliver a state of the art Modern Workplace
* Ensure user oriented digital service solutions in line with business and regulatory requirements as well as operational demand
* Develop plans that use the full service and product life cycle, accounting for current & future business value while meeting user needs
* Understand the benefits of using state of the art methods and tools; contributes to continuous development of methods and tools
* Ensure high degree of automation and digital end to end processes and relevant support aspects
* Provide stakeholder assistance to cover business and regulatory requirements providing stable service solutions, predictable support and operation
* Lead end user communication supporting cultural change as well as information and training needs of individuals
* SLA based Data Analytics, Monitoring and Controlling including continuous improvement also in shared areas and user communication
* Drive and participate on agile projects with an emphasis on digital user experience addressing modern workplace related service content
* Actively collaborate on a global base to develop, customize and deliver resolutions and supporting customers.
* You actively collaborate with the teams in Frankfurt, Luxembourg, Prague and Cork to develop, customize and deliver expert support for our user.
Qualifications/required skills
* Bachelor's Degree (B.S./B.A.) in Computer Science, Engineering or equivalent MS Certification
* Technical knowledge for of digital Workplace Products like remote Access Solutions, Microsoft Office 365, Azure and/or other Cloud service products
* Deep understanding of Cloud services in components such as IaaS, PaaS, Networking and Hybrid Cloud
* Experience in IT Consultancy or Product Owner-Role in Service deployment/operations in project- or line organizations
* Security knowledge like Network Security, Data Security, etc.
* You enjoy collaborating with teams, colleagues, users e.g. Operation Managers, Solution Architects, Project Managers, other Subject Matter Experts.
* You’re flexible and can adapt to changing environments and projects
* You’re committed to continuous learning
* Proficiency in written and spoken English; French/German language skills will be an asset