We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
What you'll do
Change has always been part of business, and today’s environment forces us to deal with change – both good and bad – faster than ever before. New technologies are changing how we live and work, and COVID, climate change and geopolitical tensions have exposed how critical business resilience has become in the world. Companies that can adapt quickly and consume change smoothly will thrive. This means working more agilely, more intelligently, and more efficiently – which takes more than just a technical migration to the cloud
This is a customer facing role where you will support the sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform:
* Present in detail technical and operational aspects of the RISE with SAP S/4HANA Cloud, private edition offering, including respective managed service offerings (usually to CIO’s, IT managers, data center managers and SAP Technology staff)
* Present the technical requirements and value proposition for SAP private cloud on SAP Data Centres, Premium Suppliers and hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
* Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
* Guide customers on non-functional capabilities such Business Continuity, Cybersecurity & Compliance, Networking, Technical Operations, and service consumption.
* Work with other teams within the Customer Success board area to generate pricing and provide ongoing deal support to sales teams.
* Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP Enterprise Cloud Services delivery organization as required.
What you bring
* Customer facing mindset
* High proficiency in the SAP solutions, product portfolio, offerings and industry solutions
* Basic understanding of operational aspects (Application and Technical) of SAP solutions in a cloud environment.
* Basic understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)
* Basic understanding of technical capabilities of at least one Hyperscaler (AWS; MS Azure or GCP)
* Ability and willingness to be part of a global team of Cloud Architects
* Fluency in English and German is a MUST and any other language is an asset.
Work Experience
* Experience with SAP technology enviroments (Cloud and On-Premise)
* Cybersecurity & Compliance expertise is an advantage
* SAP Application Lifecycle Management and or SAP Operations experience is an advantage
* ITSM, Service Design & Delivery experience is an advantage
* SAP HANA and S/4 HANA skills are an advantage
Meet your team
The Global RISE Cloud Advisory Team is part of SAP’s Customer Success organization. Within this team we are looking for highly motivated and customer-focused team members to strengthen the MEE Cloud Architecture & Advisory team (CAA). The Cloud Architect Advisor works predominantly in the pre-sales phase as a subject matter expert, acting as the primary point of contact for all technical topics related to the private cloud deployment from a customer perspective. It works closely with all the other internal SAP teams to prepare the customer for success on their cloud journey under RISE with SAP.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Requisition ID: 375315 | Work Area: Sales Support | Expected Travel: 0-50% | Career Status: Graduate | Employment Type: Regular Full Time