About us Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of MovementTM, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site. Through its 40-year history, Ergotron has led the industry with innovative professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit and CareFitTM and patented Constance ForceTM and LifeKinnexTM technologies. Tasks Collaborate closely with Country Sales Manager and members of the sales team to support and implement field and desk sales actions and activities. Act as a champion and interface for channel partners and Ergotron and liaise with other functional groups within Ergotron (tech support, order management, marketing, finance) to ensure optimum partner performance and customer satisfaction. Interface with program management department to identify operational concerns and assist with stock rotation and report on changes in distribution teams. Work with Marketing department to initiate and support communication and activities and assist in delivering and improving proper content in local German language. Provide product and technical support to customers; escalate to tech support as needed for customer issue resolution. Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure customer data is well maintained and documented. Ability to build and maintain relationships in a multi-tiered channel sales environment. Excellent verbal and written communication skills in German and English. Ability to communicate effectively with other functional groups and customers in an international environment. Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), Oracle and Salesforce. We offer At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay (base salary, commission and bonus scheme) and benefits package.