As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
The Head of Partner Growth Targets and Incentives will be responsible for developing a centralized model to allocate Account Manager (AM) portfolios effectively and automating processes for defining AM incentives, targets, and Performance Improvement Plans (PIP) across the region. This role will require close collaboration with country teams to ensure local strategies and market specificities are reflected in the model, with continuous improvements based on feedback to drive alignment and operational efficiency.
Main responsibilities:
* Centralized Portfolio Allocation: Develop and implement a centralized model to allocate AM portfolios across the region, ensuring optimal distribution of accounts and resources for maximum impact.
* Automation of AM Processes: Automate the entire process for defining AM incentives, setting sales targets, and managing PIP (Performance Improvement Plan) processes for all AMs in the region, creating scalable and consistent systems.
* Country Strategy Collaboration: Work closely with country teams to ensure local market strategies and specific needs are integrated into the centralized model, collecting feedback to continuously refine and improve the system.
* Continuous Model Improvement: Regularly evaluate the performance of the portfolio allocation, incentive frameworks, and performance management processes, using data and feedback to make adjustments for improvement.
Qualifications
* A minimum of Bachelor degree in business administration or related field. Master’s degree would be a plus.
* Minimum 10 years of experience, including at least 3 years of management experience where decision-making for teams or functions, with a focus on driving outcomes and accountability.
* Proven success in fast-paced, entrepreneurial startup or tech environments, with a blend of consulting or similar experience.
* Proven expertise in data modeling and strategic analysis.
* Strong track record of business achievements and international exposure.
* Exceptional interpersonal skills to collaborate effectively with cross-functional teams and country leaders regionally and globally.
* Self-starter mindset with a passion for building and establishing processes in a newly formed team.
* Clear, concise, and actionable communication skills. Team player who combines high performance with a positive, collaborative attitude.
Additional Information
Why Delivery Hero?
* English is our working language and our colleagues at Delivery Hero come from every corner of the globe, working in a diverse, cross-cultural team. For most opportunities, we also offer visa & relocation support
* We take care of our employees and offer flexible working hours and, for most of the teams, the option of working from home
* Enjoy our free online yoga classes and subsidized Urban Sports Club membership
* Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to Employee assistance program
* Participate in our health campaigns such as seasonal flu vaccination
* Benefit from BVG subsidy or join our Bike rental program
* Join the global market leader and a publicly listed DAX company with a competitive remuneration package and a lot of training, career & development opportunities
* Develop your skills with your personal educational budget for conferences and external trainings
* Learn German with free classes, access our e-learning platform and participate in our inhouse trainings
* Save responsibly with our attractive corporate pension options
* Join company parties, team, cultural and sports events - due to the current situation on a virtual basis
* Our office lounges are filled with healthy (and some more indulgent!) snacks and refreshments to keep you energized throughout the day
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.