We at LAN-IT 24 (Germany) are currently looking for IT Supporters Germany (Rieste) Start: ASAP Duration: 1 year (with option) Full time (Mon-Fri/40 hour ) Tasks: - Processing customer enquiries and problems in the area of IT support - Recording and documentation of customer information and support tickets - Initial contact and first analysis of technical problems - Providing solutions and instructions for frequently occurring problems - Escalating complex cases to second level supp...