Your area of work
The primary focus of Due Diligence & Supervision is to ensure adherence to relevant rules and regulations at every stage of the client lifecycle. This includes due diligence during client onboarding, the admission of exchange traders monitoring of MiFiR and non-MiFiR clients’ reporting obligations, and maintenance of the business relationship in light of fulfilling regulatory requirements, whilst ensuring customer friendly experience through digitization initiatives.
Our team provides exceptional services across a wide range of trading and clearing markets, both directly to clients and as domain experts for internal interfaces. Within the Client Service, Trading & Clearing department, we execute Anti-Money Laundering practices, coordinate audits and controls, facilitate administrative practices of public exchanges and monitor GDPR compliance initiatives. In line with our department's strategy, we contribute to our ultimate goal of being the benchmark in service provision among exchange and clearing operators.
As a working student (f/m/d) in the team Invoicing & Fee Reporting you will be mainly responsible for the receivables management, in direct client contact and internal interfaces. Furthermore, you will provide 2nd level support for questions regarding fees, invoices and pricing via phone and e-mail.
Your responsibilities:
1. Your main area of responsibility is receivables management with direct client contact via mail and phone
2. You are part of the client support for all invoicing and fee related issues
3. You are responsible for maintenance of client related data
4. You update our internal guides
Your profile:
5. You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least two semesters
6. You have basic knowledge of financial markets
7. You are highly motivated, flexible and ready to take on responsibility
8. In addition to this, you are client and services oriented with your communication skills
9. Furthermore, you have good knowledge in MS Office applications
10. You are proficient in written and spoken English. German is a plus
Start date: 01/05/2025
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.