JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Quality Administrator will support the Account Quality Lead in ensuring compliance with client procedures and cGxP regulations for JLL's IFM services. This role is crucial in maintaining the quality management system, handling documentation, and assisting with various administrative tasks to support the quality assurance process. Key Responsibilities Documentation Control: Manage and organize quality-related documents in both physical and electronic formats Maintain and update the SharePoint organization system for efficient document retrieval Ensure proper archiving of quality records and documents Quality System Support: Assist in the implementation and maintenance of the JLL Life Sciences QMS at the account level Support the development and revision of Standard Operating Procedures (SOPs), Work Instructions (WIs), and forms Help maintain compliance with client SOPs, contractual agreements, and JLL best practices Data Management and Reporting: Create and maintain quality reports, designs, and charts for data analysis Assist in the development and updating of KPI dashboards Track and report on quality metrics and trends Corrective and Preventive Actions (CAPA) Management: Monitor and follow up on open CAPAs and work orders Assist in the documentation and tracking of root cause analyses and CAPA implementation Training and Onboarding Support: Coordinate training assignments and maintain training records Assist in the onboarding process for new employees, including documentation, system access requests, and coordination with client representatives Vendor Management Support: Assist in maintaining records related to GxP vendor compliance and qualification requirements Support the Account Quality Lead in managing quality-related interactions with third-party vendors and consultants Administrative Support: Provide general administrative support to the Account Quality Lead and quality team Assist in preparing for and documenting quality-related meetings and audits Help organize and maintain quality-related files and records Required Qualifications Education: Bachelor's degree in Quality Management, Life Sciences, or a related field Additional certifications in Quality Management Systems (e.g., ISO 9001) are advantageous Experience: Minimum of 2 years of experience in a quality assurance or administrative role, preferably in a GxP-regulated environment Familiarity with medical device or pharmaceutical industry regulations is highly desirable Knowledge and Skills: Strong understanding of quality management systems and GxP regulations Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint Experience with SharePoint or similar document management systems Excellent organizational and time management skills Strong attention to detail and accuracy Ability to work independently and as part of a team Good written and verbal communication skills in English and German Personal Attributes: Proactive and self-motivated Ability to handle multiple tasks and prioritize effectively Strong problem-solving skills Commitment to continuous improvement and quality excellence Help shape JLL We look forward to receiving your application, stating your earliest possible starting date and your salary expectations. Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed. Jones Lang LaSalle SE Your contact: Stefanie Korte stefanie.kortejll.com Location: On-site –Norderstedt, SH If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.