Field Application Specialist ICP/MS
Germany
Up to €60.000 + company car + bonus + benefits
Are you passionate about analytical services and solutions? Join our tight-knit team as a Field Application Specialist ICP/MS. This role offers an exciting opportunity to work with cutting-edge technology and support customers in achieving their scientific goals.
The company
Global analytical services and solutions provider, offering a broad portfolio of spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents.
Purpose
As a Field Application Specialist, you will provide pre-sales support to Account Managers, deliver specialist product line and breakthrough application/method solutions, and lead internal trainings for Sales and Service personnel. You will also support customers post-sales with application and product knowledge, and assist field service in solving instrumentation issues related to applications.
Key Responsibilities
Pre-Sales Support:
* Develop value proposition collateral and new sales tools.
* Nurture and develop Key Opinion Leaders (KOL) at the regional level.
* Continuously learn and expand your scientific network.
* Provide technical competitive intelligence and content for marketing collateral.
Demo Management:
* Plan and manage high-quality demonstrations.
* Provide technical expertise to local sales teams.
* Manage demonstration reporting and inventory.
* Ensure lab management adheres to safety and environmental procedures.
Sales Excellence:
* Improve sales execution and prospect conversion rates.
* Support Account Managers in opportunity ranking and customer expansion.
* Assist in tenders and customer quoting processes.
* Develop sales professionals’ skills for demos and independent selling.
Post-Sales Excellence:
* Serve as the main point of contact for applicative questions.
* Provide technical and applicative advice to customers.
* Conduct advanced level training for customers.
* Collaborate with the field service team to solve customer application problems.
Qualifications
* Master’s degree in relevant science disciplines (PhD preferred).
* 3 years of experience as a Field Application Specialist or related role.
* Strong practical experience in inorganic mass spectrometry (Quadrupole-ICP/MS).
* Field sales and support experience
* Valid driver’s license and willingness to travel (approx. 50%).
Preferred Skills
* Practical experience in the application of ICP/MS, ideally in the semiconductor area.
* Recognised experience in customer and business-focused activities.
* Strong communication, collaboration, and organizational skills.
* Ability to design and lead internal and external trainings.
* Fluent in German and English.
If this job sounds like a great fit, then please apply right away to be considered.
Standort
RBW Consulting, Cologne