Technical Support - Helpdesk Dusseldorf- Hybrid working Do you want to work with exciting customers in the food and beverage industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us.Oracle is a technology leader that’s changing how the world does business. We're looking for a strategic problem-solver to deliver post-sales support to our customers, helping them gain real value from the Oracle Electronic Support Service. You’ll be the main point of contact for new clients, introducing them to Oracle and building their relationship with our support teams. Why work at Oracle A competitive salary with exciting benefits Office and flexible working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as life insurance and access to retirement planning An inclusive culture that celebrates what makes you unique What you’ll do We need you to understand operating systems, hardware, software, networks, and how they work together. You’ll support our customers with technical and non-technical issues such as product compatibility, support, shipping, and electronic support fixes