JOB DESCRIPTION
At HelloFresh, we believe experimentation drives innovation and growth. Our Experimentation Centre of Excellence (CoE) empowers teams to design, execute, and analyze experiments autonomously. We aim to build a data-driven culture where experimentation thrives across the company, supporting teams with the right skills, tools, and processes.
The role
As an Experimentation SME in our Centre of Excellence, you will be a key player in supporting and scaling our company-wide experimentation efforts. You will work closely with Experimentation Ambassadors in various domains, providing education, consulting, and second-line support to help teams achieve high-quality experimentation results. Your focus will be on promoting best practices, ensuring transparency and governance, and driving the adoption of experimentation processes throughout the organization.
What you’ll do
1. Analytical Insights & Reporting : Provide actionable insights to experiment owners and leadership on the quality of their experiments, including feedback on experiment design, execution, and results.Ensure there is reporting and dashboards to leadership, providing an overview of experimentation health, including experiment velocity, success rates, adoption metrics, and opportunities for process improvements.Track and report on the adoption of experimentation best practices across teams, identifying areas for improvement or additional support.Analyze metadata from experiments, such as the types of hypotheses being tested, the scope of experiments, and trends over time to inform broader experimentation strategy and insights.
2. Consulting & Support:
3. Provide second-line support to Experimentation Ambassadors, assisting with complex experiment design, analysis, and troubleshooting.
4. Act as a subject matter expert on experimentation processes, ensuring consistency and reliability in experiment execution.
5. Collaborate with domain teams to refine their experimentation strategies and help measure outcomes.
6. Process Governance & Best Practices:
7. Establish and document clear governance processes for experimentation, ensuring transparency and trust in results.
8. Manage the Experimentation Peer Review Program (Bar Raiser Program) to maintain high experiment quality across teams.
9. Monitor and report on experiment quality, collaborating with Ambassadors and Product Development teams to address points of friction.
10. Education & Evangelism:
11. Develop and deliver training programs on experimentation best practices, including onboarding for Experimentation Ambassadors and Bar Raisers.
12. Facilitate workshops, live sessions, and self-paced learning modules that empower teams to run experiments autonomously.
13. Advocate for experimentation culture across domains and departments, fostering a test-and-learn mindset.
14. Collaboration & Continuous Improvement:
15. Act as a stakeholder of the Experimentation Product Development team to address technology and data-related challenges that are needed to enforce adoption of best practices. For example, advocating for a structured template and certain UX design in tooling that can enforce best practice setup through mandatory steps in setting up experiments.
16. Contribute to the ongoing development and improvement of the Experimentation Ambassador Program.
17. Gather and analyze feedback from domain teams to iterate and improve CoE processes and support.
What you’ll bring
18. 5+ years of experience in data analysis, experimentation, or a similar role, with a strong understanding of A/B testing methodologies.
19. Experience in an organization running large-scale experimentation (1000+ experiments per year).
20. Experience in educating and consulting with cross-functional teams, ideally within a fast-paced, data-driven environment.
21. Excellent communication and interpersonal skills, capable of building strong relationships across diverse teams.
22. Strong knowledge of experimentation platforms and tools, ideally with exposure to technologies like Statsig, data pipelines, and experiment management platforms.
23. Proven ability to manage multiple projects, prioritize tasks, and drive initiatives autonomously.
24. Ability to balance strategic thinking with hands-on execution.
What we offer
25. Immerse yourself in a diverse global community of 90+ nationalities.
26. Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
27. Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
28. Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
29. Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 onsite gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!
Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date.
After submitting an application our team will review this and get back to you within 5 business days.
For insight into our interview process take a look at our recent post
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