Über uns We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000 experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in Nagarro's global SAP business unit is a leading IT full-service provider for critical business applications and complex ERP landscapes in digital transformation. With more than 1.000 employees, we are one of the most efficient and innovative SAP partners for medium-sized companies and enterprises with an international focus. We advise our customers on IT strategy and processes, implement and operate systems including the associated support and maintenance. In addition to many years of SAP experience in cross-industry core processes, we have distinctive and specific know-how in retail, the process industry, manufacturing, professional services and the public sector. We take an open-ended approach and support our customers in on-prem, cloud or hybrid scenarios. In addition, we offer products developed in-house to increase efficiency. Aufgaben You ensure the system operation as well as the error analysis, maintenance and execution of system updates of the customer systems. You carry out common basic projects, such as release upgrades for ABAP as well as for Java and take over the project management if necessary. System Administration and Configuration - You are responsible for the technology planning of SAP HANA as well as the HANA migration. You support our customers as 2nd and 3rd level support in the areas of trouble shooting and performance services. You support in presales activities for new customers in the area of platform services. Incident and Problem Management. Profil Willingness to work occasional nights or weekends. Completed university studies in business informatics / computer science or comparable qualifications and/or several years of relevant professional experience. Experience in setup and operation of SAP systems as well as upgrades, patches, DB upgrades for both ABAP and Java systems. Sound knowledge in at least 2 of the common SAP databases, such as HANA, Oracle, DB2 etc. Business fluent German (C1) and fluent English (B2). Additional Requirements: Service Delivery Management Project Management and Consulting Wir bieten 30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks. Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference. Flat hierarchies and a long-term, stable job with attractive development opportunities.