Level up Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world. Technical Support Specialist (m/f/d) Tasks Assisting Technical engineering team with various tasks like equipment installation, system configuration, maintenance, JIRA and Service NOW ticketing system management and maintenance Developing preventative maintenance plans Assisting repairs service providers and providing customer support Troubleshooting systems, identifying problems and writing reports Requirements Bachelor’s degree in Technical engineering or engineering in Technical field of, industrial engineering, Computer Science, Information Technology, related fields, or equivalent experience required Very good English language skills, any other language will be a plus Experience in working in a team Excellent attention to detail and problem-solving skills Ability to follow instructions and collaborate with others Excellent computer knowledge Development skills of C++, C# and any other development skill will be a benefit Benefits 30 days of vacation Remote working model (3 days onsite and 2 days remote) Flexible working time 13 public holidays (based on the Bavarian system) Special leave for specific occasions Food vouchers (15 x €6,90 vouchers per month) 13,5 salary installments Childcare allowance (max. €250/month) Bike leasing with employer subsidy Occupational Pension Scheme Employee Assistance Program access Various health-related offers and benefits Group Accident Insurance Professional onboarding and training offers Staff Shop with special discounts Socialising and gaming area On-site gym and sports fields Company events Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation. Nintendo of Europe SE • Human Resources • Goldsteinstraße 235 • 60528 Frankfurt am Main • Germany