What your role will be
As a Marketing Automation & CRM Manager, you will leverage your Braze expertise and lifecycle management skills to build, optimize, and scale high-performing automated messaging campaigns across multiple channels (email, push, in-app, Whatsapp). You will play a key role in personalizing customer journeys using Liquid scripting while continuously improving campaign performance through automation, data insights, and A/B testing.
* Develop and manage automated campaigns using Braze to drive engagement, retention, and revenue growth.
* Utilize Liquid scripting to create highly personalized and dynamic customer messaging.
* Plan, build, and optimize multi-channel campaigns (email, push, SMS, in-app) including audience segmentation, trigger setup, and A/B testing.
* Identify opportunities to automate workflows, improve lifecycle strategies, and increase efficiency.
* Own the campaign creation process, collaborating with Product, Data, and other stakeholders.
* Monitor campaign performance, collect insights, and continuously optimize marketing automation flows.
* Use segmentation tactics to deliver tailored, data-driven customer journeys and sales-driven communication.
* Work closely with stakeholders to consolidate and enhance customer data for improved targeting.
* Support CRM strategy development by defining technical requirements and integrating new automation capabilities.
What we want to see in you
* 4+ years of experience in CRM, lifecycle marketing, or marketing automation.
* Proven experience with Braze and proficiency in Liquid scripting.
* Strong understanding of marketing automation, audience segmentation, and campaign personalization.
* Analytical mindset with the ability to interpret data and optimize campaigns accordingly.
* Familiarity with Metabase, Google Analytics, Firebase, and experience with SQL is a plus.
* Structured, organized, and detail-oriented with excellent project management skills.
* Strong communication and cross-functional collaboration skills.
* Passion for fintech is a plus.
* Fluency in English (German is a plus).
What you can expect from us
* Your Chance: You can take an active role in shaping new fintech technologies and democratising the collectibles market
* Happy work-life balance: We offer you 30 days of holiday, flexible working hours, a hybrid working model and the opportunity to work remotely!
* We care: Because your physical and mental well-being is important to us, you can lease a JobRad and receive mental health support from nilo.health!
* Progress is the key to success: An annual budget of €1,800 for your professional and personal development
* Team spirit: Whether founder or intern, we work hands-on. A dedicated team works together on a product we all love!
* The New Normal: We promote remote work by providing home office equipment, as well as weekly virtual coffee dates and digital team events
* Nobody knows better than you what you need to give your best. Let us know and we'll try to make it happen!
Sounds like a perfect match?
Perfect, please send us your CV to jobs@timeless.investments. With pleasure we look forward to getting to know you.
At Timeless Investments, it goes without saying that all applicants receive equal opportunity – regardless of gender, nationality, religion, language, origin, age, appearance, culture, body, social or economic status, or sexual orientation. We embrace diversity and aspire to grow together while creating an inclusive work environment in which diversity and uniqueness are celebrated.
About us
Timeless Investments, headquartered in Berlin, is Europe's leading platform for real-world asset tokenization. As one of the first companies globally to harness cutting-edge blockchain technology, we are redefining how individuals invest in alternative assets. Backed by well-known investors such as EQT Ventures, Porsche Ventures & C3 Venture Capital, we’re democratizing the access to alternative investments.