Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!
The Role
You will be responsible for :
* Providing support to Content Creators/Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools
* Outbound Phone calls can/should be performed to make sure that customers understood the information that is being passed on to them
* Providing product and tool support to improve clients’ experience
* Identifying trends and solve problems facing multiple SMB clients
Ideal Profile
* Native level of written and verbal communication skills in Turkish and good in English
* Good computer skills
* Excellent communication and interpersonal skills and team spirit
* Experience in Customer Support
* Experience with Social Media will be a plus
* High School Diploma
* EU passport/ID or a Portuguese resident card
What's on Offer?
* Opportunity within a company with a solid track record of performance
* Join a market leader within Consulting
* Strong opportunities to progress your career