Title: Private Clients Services Coordinator (m/f/d)
Based At: Ingolstadt Village
POSITION SUMMARY:
The role of the Private Clients Services Coordinator (m/f/d) is to support the coordination and implementation of the PCS strategy for the Village to ensure optimal positioning, guest acquisition and thereby ensure footfall, spend and revenue targets. Working to and supporting the overall PCS and Hospitality Team
KEY RESPONSIBILITIES:
To support the delivery of the PCS Events Calendar, The Apartment and PCS programs · Oversee and assist with set up of all in-village entertainment, and be on hand to welcome entertainers
1. Ensure all stakeholders are up-to-date throughout various different events
2. Tidying up of props used within the Village for events
3. Liaising with different teams
4. Administration tasks such as raising PO’s for invoices and general support
5. Assisting to co-ordinate and set up third party suppliers
6. Ensure brand approvals and correct paperwork adhered too
7. Ensure all correct internal procedures are followed from new supplier forms through to purchase orders, public liability insurance and legal approvals
8. Preparing and helping to upload press coverage from events
9. Working closely with the Assistant PR Manager
10. Event calendar includes: Corporate events, HNW/VIP events – celebrities, ambassadors etc
11. VIP events; Digital/social events – bloggers, influencers; Brand events; Campaigns events; Third party events
BACKGROUND AND SKILLS:
12. Preferably educated to degree level or equivalent qualification
13. Experience in the Hospitality/Luxury Brand Segment
14. Good knowledge of the HNW market & retail/shopping fits
15. Structured and methodical approach with high level of attention to detail
16. Ability to build strong relationships with HNW guests, key partners, colleagues & stakeholders
17. Ability to work in a multitasking role/environment
18. Ability to stay calm under pressure and meet tight deadlines
19. Self-starter & self-motivated. Able to work individually and as part of a team
20. Excellent verbal, written, and interpersonal communication skills
21. Excellent report writing, analytical skills
22. Computer literacy (Microsoft office and Salesforce or equivalent database management system)
23. Fluent in English and German, any other languages are benefitial