ABOUT MCM (MODERN CREATION MÜNCHEN):
Founded in Germany in 1976 as an alternative to traditional luxury, MCM was the “enfant terrible” that created the ultimate accessories and lifestyle goods for the innovative and unapologetically luxurious lifestyle of the 1970s Munich scene. Today MCM continues to harness its heritage of sophisticated rebellion to pioneer new expressions of luxury for a new generation of independently minded consumers. Under the visionary leadership of Sung-joo Kim, who acquired the brand in 2005, MCM is surging forward with unique vision, new iconic designs and ideas (boundary-breaking approach to innovation).
MCM is currently distributed in 650 stores in 43 countries including Munich, Berlin, Zurich, London, Paris, New York, LA, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East, and other major luxury destination cities around the world.
Working with us:
With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.
Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.
Position Overview:
You will be working with leading Department Stores, specialty Retail Stores, known Travel Retail- and Franchise partners in designated markets. The position reports to the Customer Service Coordinator and will require strong partnership with key leaders across the market.
Key Responsibilities:
* Ensure timely and professional processing of inquiries and orders from our national trade customers (B2B);
* Order entry and processing in SAP;
* Control and monitoring of on-time delivery, taking into account customer-specific supply chain requirements;
* Support the brand teams in the timely delivery of new products and support materials;
* Optimize services with simultaneous cost control;
* Work closely with the sales, marketing and finance team as well as logistics and transportation service providers.
Requirements:
* Ambitious organizational talent with a passion for the supply chain;
* Completed commercial vocational training or studies;
* Attention to details;
* Several years of professional experience in B2B support of trading partners;
* First interdepartmental knowledge, especially with sales and supply chain;
* Distinct service orientation as well as a confident manner in dealing with internal and external contacts, coupled with a strong hands-on mentality;
* Precise, independent, and results-oriented work style as well as strong communication and problem-solving skills;
* Good ERP knowledge (preferable SAP);
We look forward to receiving your application.