Patrique Mercier Recruitment is delighted to announce an exciting opportunity for a German Speaking Customer Support representative to work in Greece, with a fully paid relocation package included! This role is ideal for individuals looking to embrace a new cultural experience while providing top-tier customer service to our clients. As a representative, you will assist German-speaking customers with their inquiries and ensure they receive the best possible support. If you are fluent in German and ready for this new adventure, we encourage you to apply!
Responsibilities
* Deliver exceptional customer support via phone, email, and chat in German.
* Assist customers with inquiries about products and services, providing accurate information.
* Resolve customer complaints in a timely and efficient manner.
* Educate customers on our offerings and help them make informed decisions.
* Maintain accurate documentation of customer interactions.
* Team up with colleagues to enhance service delivery and improve customer satisfaction.
Requirements
* Fluency in German (both spoken and written) is essential.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving skills with a commitment to customer satisfaction.
* Willingness to relocate to Greece and adapt to a new environment.
* Ability to work collaboratively in a team-oriented setting.
* Familiarity with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )