Our vision - your future Cofinity-X is a joint venture founded in 2023 by BASF, BMW Group, Henkel, Mercedes-Benz, SAP, Schaeffler, Siemens, T-Systems, Volkswagen, and ZF. Established by industry experts, our company is primed for growth and is intended to be further led by professionals like yourself. Your mission Provide IT support to our internal staff to ensure their smooth day-to-day operations Assist in the installation, configuration, and maintenance of hardware and software Educate staff on best practices for IT security and efficient use of tools Maintain and update internal support documentation Manage software and hardware assets, including inventory, tracking usage, and ensuring compliance with licensing Manage and support Microsoft stack applications and resolve issues related to Windows and macOS operating systems Your profile 1 years of experience in IT support or a similar role. Proficiency in managing and troubleshooting the Microsoft landscape, Windows/macOS operating systems and Android and iPhone devices. Experience in troubleshooting and IT support Exceptional teamwork skills and the ability to convey technical information clearly Willingness to engage in continuous learning and keeping IT skills up to date. Good communication skills and strong focus on providing excellent service and support to internal users. Fluent in German and English Optional experiences with: Device Management with MDM (Microsoft Intune) Atlassian Products (Jira, Confluence etc.) Certification like CompTIA Why us? Hybrid working model Balanced work-life balance with flexible working hours Annual training budget for continuous professional and personal development (1.500 EUR) Free choice of hardware, including private use Monthly lunch subsidy (up to 112 EUR) Deutschland Ticket and Job Bike for environmentally friendly mobility options Workation to work remotely from different locations within the EU We offer every employee a pensions scheme (Betriebliche Altersversorgung) with company sponsorship Regular team events to strengthen cohesion and foster a positive working atmosphere A modern office with an impressive view of the Cologne Cathedral About us Cofinity-X GmbH is based in Cologne and was founded in 2023. It is a joint venture of BASF, BMW Group, Henkel, Mercedes-Benz, SAP, Schaeffler, Siemens, T-Systems, Volkswagen and ZF. The vision of Cofinity-X is to run an open marketplace for the provision of own and third-party business applications and further services that enable secured and standardized data transfer along the automotive value chain in accordance with the Gaia-X and Catena-X principles with initial focus on the European market.