Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfil its stated ambition of being earth's most Customer-centric company. Since 2015, Amazon.com has started reinventing on behalf of the business customer. Our mission is to become the most known and trusted B2B Solutions Provider for organizations of all sizes across the world by leveraging technology to simplify, innovate, and enable responsible procurement. With the launch of Amazon Business in Germany in December 2016, Amazon Business expanded to Europe and is now present in five key European market-segments: Germany, UK, France, Italy and Spain. As we continue to grow, we are recruiting the best to innovate and drive value for our B2B customers.
The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon through an Amazon Business Account. We focus on building solutions that enable business customers to rethink current strategies, tools and processes for Purchasing and innovate to be fit for the future. Our Customers include individual professionals, small businesses and large institutions. Our business Customers have different needs than Amazon retail/consumer Customers, and we reinvent everything from how we display our selection, price our products and provide the right customer experience to serve this segment.
To support our business growth, we are looking for a Senior / Professional Services Project Manager for a full time (40 hours/week) individual contributor position. You will work with high potential Customers with the most complex requirements within Amazon Business solutions, helping them achieve their business goals for Procurement, Finance and Digitalisation by utilising Amazon Business. You will lead large-scale projects to analyze, define and implement innovative solutions for our B2B customers. You will also work closely with internal Amazon Business and Amazon teams to respond to and address Customer needs and requirements, (incl. Sales, Product Management, Category Management, Solutions Architects and Amazon Business Leadership) to drive and prioritize solutions for Amazon Business Customers. You need to excel at project management, be able to coordinate a large number of stakeholders, influence without authority, plan, organize, and manage all phases of a project (including project scoping, issue handling, risk management, escalation and change management). You will enjoy problem solving on behalf of Customers, have experience in working with senior stakeholders and a proven track record of meeting and exceeding project / programme goals and customer spend expectations.
Snr Professional Services Mgr, Amazon Business Professional Services
Job ID: 2822570 | Amazon Business EU SARL, Niederlassung Deutschland - Q23
About the team
Amazon Business Professional Services' mission is to accelerate our Customer's success, adoption, and spend. We accomplish this by guiding their journey with tools and services while building their confidence with insights and trusted resources. AB ProServe has continued to extend beyond its historical focus of solely implementing Customers, to a team that supports Customers throughout their lifecycle.
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