Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! This role is perfect for individuals seeking to immerse themselves in a new culture while offering exceptional support to customers. As a vital member of our support team, you will assist German-speaking clients with their inquiries and ensure a seamless customer experience. If you are fluent in German and ready for a new adventure, we encourage you to apply!
Responsibilities
* Provide outstanding customer support through various channels including phone, email, and chat.
* Assist customers with their inquiries regarding products and services.
* Resolve customer complaints promptly and effectively to ensure satisfaction.
* Educate customers about our offerings and guide them through processes.
* Maintain accurate documentation of customer interactions for quality assurance.
* Collaborate with colleagues to continuously improve the customer experience.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving abilities and a commitment to customer satisfaction.
* Willingness to relocate to Greece and adapt to a new environment.
* A positive attitude and ability to work effectively in a team setting.
* Familiarity with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )