Job Description
We are on the lookout for a Senior Specialist, Product Operations to join the Logistics Product Operations team on our journey to always deliver amazing experiences.
1. You will own relevant business KPIs, product performance and product usage for different regions around the world
2. You interact with central support, product management our regional stakeholders
3. You proactively find areas for improvement backed up by data, are innovative in seeking the best solution and execute in a timely and considered manner
4. You support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiency
5. You provide management with regular performance reports, insights and presentations
6. Interpretation of AB experiments
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
Qualifications
7. You have a Bachelor’s degree in business, mathematics, engineering, science, economics or another analytical based subject
8. Strong knowledge of and experience with SQL and reporting tools ( Tableau or Data Studio)
9. You have solid exploratory analysis skills
10. You are assertive and able to collaborate with stakeholders executing Delivery Hero’s strategy
11. You are highly motivated and communicative, independent and pragmatic in handling business challenges
12. Excellent English communication skills, both written and spoken