Sachbearb. (Qualitaetssicherung) Wiesbaden, Germany Ausschreibungsbereich • IMPORTANT: This vacancy announcement is ONLY for current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany. Hauptaufgaben Based on knowledge and skills gained through practical experience associated with the heating, ventilating and air conditioning (HVAC) trades, schedules and inspects both maintenance and repair work on all USAG Wiesbaden HVAC systems to assure it is in accordance with all industry standards. Acts as quality assurance evaluator for all HVAC work performed by contract. Coordinates with the Business Operations and Integration Division all HVAC work that requires assistance from other DPW functional areas. Refers customer feedback to appropriate supervisor for action as necessary. Coordinates requirements and resolves problems and complaints, if possible. Reports systemic customer service issues to the Manager of Quality Control for resolution. Develops surveillance techniques and procedures to use in inspecting the operation of functions under contract to determine efficiency and effectiveness. Insures evaluation methods provide systematic and equitable review appropriate to the service; includes methods for determining acceptability/non-acceptability of performance. Inspects and monitors contract performance to insure technical proficiency and performance against contractual requirements. Inspects completed services and notifies the Contracting Officer's Representative and contractor of violations and deficiencies noted, particularly in areas of schedules, cost and technical performance adequacy. Inspects material utilized by the contractor to insure that it conforms with previously approved samples and/or specification. Monitors the contractor's progress in accordance with previously approved schedules. Determines that Government furnished property and equipment in contractor's possession are properly maintained in good condition and use is controlled. Determines liability for property or equipment lost, damaged, and destroyed. Recommends approval of acquisition of required equipment, supplies, and materials within the scope of the contract. Verifies the qualifications of contractor employees as specified in the contract. Monitors the contractor's compliance with Federal, EPA, Army and Host Nation regulations. Acts as first responder to all HVAC system faults identified on the Utility Energy Monitoring and Control System (UEMCS) and determines best method of deficiency correction. Documents faults and passes finding onto first line supervisor and chief, O&M Service Contract Branch. Conducts daily, weekly and monthly operational tasks on major HVAC systems, such as checking water purification supplies to cooling towers, cleanliness of filters, functionality of condense water pumps, etc. Maintains records of preventive maintenance performance identifying status of the program and any shortfall that may exist. Coordinates with HVAC Maintenance and Repair Contract COR all preventive maintenance requirements and establishes a monthly schedule. Reviews and verifies reports and data prepared by the contractors. Evaluates contractor's quality control program and processes. Insures adequacy and progress of work commensurate with amounts requested. Submits reports of documented instances of unacceptable contractor performance and contractors failure to comply with contractual provisions. Submits appropriate reports to verify the contractors request for progress payments. Documents actions taken and decisions made as the COR, and maintains adequate records to sufficiently describe the performance of duties as COR during the life of this contract. Required in operating a computer with commercial software to include DPW-unique systems such as GFEBS, Excel, and Microsoft Word. The skills of a qualified typist are required. Performs other duties as assigned. Qualifikationsanforderungen Description of the Education & Training Levels: https://portal.chra.army.mil/mnrs?sys_id0a86e971cd2d2d10aaffb5ebb50f5ac9&viewsp&idmnrs_kb_article&tablekb_knowledge C-06: E&T Level I: 2 years of creditable experience as defined in A below PLUS 3 years of experience as defined in B below. Current employees who do not meet E&T Level I and who are not in the same or similar occupation must have 2 additional years of creditable experience as described in A below. E&T Level II: 1 years of creditable experience as defined in A below PLUS 3 years of experience as defined in B below. E&T Level III: 2 years of creditable experience as defined in B below. E&T Level V: No additional experience required. Current employees who have served one year in the same or similar occupation are qualified for the next higher grade. Experience A: Included clerical work in an office or store, working with computers, bookkeeping, making and recording inventories, telephone marketing, arranging for events or as a cashier, etc. Experience B: Experience in the same or similar line of work as the job for which considered. The experience must demonstrate that the applicant possesses the particular knowledge, skills and abilities required in the position. The predominant experience must have been gained at a comparable level of difficulty to the position to be filled. The amount of the higher level experience must be in a reasonable relation to the required total number of years. -Office automation skills required. -Applicant must be in the possession of a valid driver's license class B. LANGUAGE PROFICIENCY LEVEL: English Language Proficiency Level B2 and German Language Proficiency Level C1 required. You may test yourself for free at one of the various online providers, who offer tests under the 'Common European Framework of Reference for Languages' (CEFR). Description of the Language Levels: https://portal.chra.army.mil/mnrs?sys_id13a66d71cd2d2d10aaffb5ebb50f5aa0&viewsp&idmnrs_k_article&tablekb_knowledge Auswahlkriterien auswählen General Information for LN Job Announcements - please read: https://portal.chra.army.mil/mnrs?sys_id77e3ac4a5ce32110924578e08ba9227c&viewsp&idmnrs_kb_article&tablekb_knowledge Beschäftigungsbedingungen We offer: - a global employer who stands for cultural diversity and equal opportunities - employment in an international environment with a welcoming atmosphere - high level of job security and attractive pay under German tariff agreements (CTA II; Protection Agreement) including, but not limited to, the following tariff entitlements: - 30 days of annual leave; 36 days for severely handicapped employees (Additional time-off on 24 & 31 December per tariff agreement) - vacation and Christmas pay (total of 13 monthly salaries) - various additional social benefits (e.g., employer pension scheme through Allianz group insurance; property accrual payments) Beyond the tariff agreement, - usually, time off on 8-9 U.S. holidays due to work hour redistribution (Governed by shop agreement) - employer-specific programs for flexible work schedules; mobile work; length-of-service/performance awards - health promotion and fitness programs, including free use of employer-run Fitness centers.