About Us:
Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.
Mission:
We are looking for a highly motivated, experienced and ambitious Retail Area Manager to join our team!
Reporting to the Retail Manager EMEA, this person is willing to invest in their personal growth, as well as managing our stores and teams in Germany, with a strong emphasis on further business development.
Since our inception, we have opened two stores, and our project continues to grow rapidly in the next years. Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK, France and Germany and planned openings in other European countries. It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.
Key Responsibilities:
* Support the Retail Manager in executing strategic operation plans;
* Being in charge of the Country business development, focusing on the analysis of new openings and opportunities;
* Being in charge of the Country P&L;
* Manage the whole Country team, acting as a reference point for relevant staff-related topics;
* Ensure Venchi/our Service Model standards of customer experience;
* Drive trainings for the whole staff as motivator and guide;
* Monitor boutiques KPIs and performances in order to reach company results;
* Ensure the execution of visual merchandising is in line with company guidelines;
* Optimize and monitor Stores calendars (shifts, orders, forecast and inventory management);
* Ensuring that furniture is properly maintained;
* Promote smart initiatives to improve practical solutions and fill possible gaps;
* Manage the recruitment process in collaboration with Store Managers.
The Ideal candidate (requirements):
* 6 years of Retail management;
* 5 years of People Management at least;
* A former international experience will be considered a plus;
* Result oriented with ability to effectively multitask in a rapid work environment, by meeting all deadlines with a hands-on approach;
* Strong relation, negotiation and organizational skills with constant attention to detail and performance;
* Problem solving and decision-making mindset combined with ability to manage both independent and teamwork;
* Ability to create and develop data-driven business strategies;
* International mindset, fluent in German and English. Italian would be considered a plus;
* Positive, flexible…and obviously a chocolate and gelato lover!
What's In For You:
* Celebration of success: on top of the fixed salary, we offer a competitive variable side up to 30% of the salary;
* Inspiring Work Environment: You'll work in a friendly environment where you can learn, experiment, and grow every day. We value both individual development and teamwork;
* Growth Opportunities: We offer professional development opportunities, including potential international assignments, to support your career growth;
* Diversity & Inclusion: We’re proud to foster an inclusive and collaborative workplace where diversity is a true asset;
* Flexibility and Balance: Benefit from flexible working hours and remote work options;
* Sweet Exclusive Benefits: Enjoy a 30% discount in our stores and a 40% discount on our e-commerce platform, plus complimentary gelato, coffee, and water during shifts (where available);
* Global Vision, Local Flavor: Join a creative team committed to excellence and product quality, sharing joyful moments with customers around the world.
Join us at Venchi and help us bringing the Italian way of life and delicious flavors to every corner of the world!
We look forward to hearing from you!