Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Customer Experience Measurement & InsightsGesellschaft:Mercedes-Benz AGStandort:Mercedes-Benz AG, StuttgartStartdatum:..5Veröffentlichungsdatum:..5Stellennummer:MER3IZRArbeitszeit:Teilzeit BewerbenAufgaben
We put Mercedes-Benz Cars on the road - with enthusiasm and passion! Mercedes-Benz Cars Marketing & Sales (MS) encompasses the functions of Sales, After-Sales, Marketing, and Product Management for Mercedes-Benz Cars and is responsible for the development of the global sales organization.
We, the CX (Customer Experience) Measurement & Insights Team, are transforming the way Mercedes-Benz manages the relationships with customers through our platform. We are responsible for collecting refining and implementing new ideas, ensure our analytics provides powerful insights and establish new processes addressing specific customer needs.
These challenges await you:
1. You will take on the preparation, execution, and follow-up of various committee meetings and video conferences - this includes creating presentations, developing project documents and communicating with involved stakeholders in the HQ (headquarter) and worldwide
2. You will support the development and implementation of the Outer-loop-management system for Customer Feedback
3. You are handy with data and will support the refinement of our text analytics models
4. You will support the roll-out of the project into new markets including and the addition of new features functionalities
Qualifikationen
5. Fields of study: Analytics and Data Sciece, Psychologie, - Business Administration, Behavioral Economics oderr Marketing (Data Driven)
6. Experience with Analytics and BI
7. Very good communication skills and fluent English, knowledge of German is a plus
8. Experience with cloud storage infrastructure and basic pipelining
9. Knowledge of the customer journey, particularly the relevant marketing touchpoints, is an advantage
10. Project management/sales or marketing knowledge desirable
11. Structured and goal-oriented approach to work
Additional information:
Please find the criteria of employment .
Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.
Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
BenefitsEssenszulagenMitarbeiterhandy möglichMitarbeiterrabatte möglichMitarbeiterbeteiligung möglichMitarbeiter EventsCoachingFlexible Arbeitszeit möglichHybrides Arbeiten möglichGesundheitsmaßnahmenBetriebliche AltersversorgungMobilitätsangebote
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