Datenverarbeitungsfachmann Miesau, Germany Ausschreibungsbereich This is a re-announcement of vacancy announcement 23NOV0HU21TA0X738737-1. Applications for vacancy announcement 23NOV0HU21TA0X738737-1 are NOT valid for this announcement, submission of a new application is required. _______________________________________________________________________________________________________________________________________________ WHO MAY APPLY? Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany. AND EXTERNAL Local National Applicants, who reside in Germany. Hauptaufgaben Serves as the information system administrator providing advice and technical expertise on all matters pertaining to the local automation systems, peripherals and any issues regarding the connectivity of these systems to the network for an organizational element of the TLSC-E which may result in providing these services to remote/off-site locations. Local System encompass personal computers, peripherals (local and network printers, digital senders, scanning devices, fax machines, laser engraver systems etc.) in stand-alone and network configurations using standard software and applications for networking and data communications word processing, data storage and processing, and Standard Army Management Information Systems (STAMIS), and other unique (internally) developed systems to support the operation. Incumbents' functions include the administration of the user's network home directory residing on server systems. Initiates requests for improvement to current systems and develops local solutions where possible. Serves as the local system administrator and local ADP security manager for office automation network - Independently manages the Microsoft ADUC (Active Directory Users and Computers) program for his Organizational Unit (OU) within the Army EUR.DS.ARMY.MIL Domain. Creates, configures and maintains User and Computer Accounts and Active Directory Domain Groups (Security and Distribution). Initiates, requests and maintains user e-mail accounts. - Installs, configures, troubleshoots and maintains operating software to ensure the availability and functionality of systems. Independently maintains all existing systems. Ensures that local systems are maintained IAW approved standards and that the systems will meet the needs of the functional users. Trouble shoots problems and applies unique or innovative solutions to resolve system problems. Ensures that system availability remains high and that accessibility to home directory and network shares is available, provide local assistance, and trouble shoot problems beyond the capability of the operators. If problem can't be resolved locally, initiates a repair ticket via Enterprise Service Desk (ESD/119) ticket system. In his function as the organizational elements IT Specialist, closely works the ESD to ensure provision of IT Services. Creates, reviews and handles Incident Tickets of his own, from users and / or assigned by ESD. Performs other duties as assigned. Qualifikationsanforderungen Explanations to the E&T Levels (Education & Training Levels) can be found at the link "Description of the Education & Training Levels". https://portal.chra.army.mil/mnrs?sys_id0a86e971cd2d2d10aaffb5ebb50f5ac9&viewsp&idmnrs_kb_article&tablekb_knowledge C-6a: E&T Level I&II: not creditable for positions in this occupational series. E&T Level III A: The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann/frau) or in another area that is directly related to the position to be filled; PLUS 3 years of job related experience as defined below. E&T Level IIIB, IIIC: PLUS 3 years of job related experience as defined below. E&T Level IVA: The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann/frau) or in another area that is directly related to the position to be filled; PLUS 2 years of job related experience as defined below. E&T Level IVB, C and D: The completed education, training and certification must be in the Computer Science occupation or in another area that is directly related to the position to be filled; PLUS 2 years of job related experience as defined below. E&T Level V: University or equivalent graduation in a closely related field or study; PLUS 1 year of job related experience. or E&T level V with a state certification in computer science (staatlich geprüfter Informatiker) or a diploma in computer science (Diplominformatiker), (general (Allgemeine Informatik), Industrial (Wirtschaftsinformatik), multimedia information (Medieninformatik), engineering computer science (Technische Informatik, Ingenieur-Informatik)), or equivalent; no additional experience required. Job related experience: Any work experience that involves the technical planning, design, development, testing, implementation, and management of Internet, intranet, and extranet activities, including systems/applications development and technical management of Web sites. Includes experience in determining overall technical design and structure of internet services; monitoring functionality, security, and integrity of Internet services, and troubleshooting and resolving technical problems with the design and delivery of Internet services. Required skills and knowledge: Knowledge of - system administration and automation security regulatory directives to ensure the system is properly maintained and protected - Windows/Unix/Linux based operating systems and basic software - system administration software programs (VPN, dameware, etc.) - personal computer hardware and software characteristics to include peripheral equipment and troubleshooting - basic networking and network troubleshooting as necessary Good communication skills and dealing directly with customers/end users required. Employee has to be able to obtain and sustain the appropriate training levels defined in order to be granted the system access required to perform duties. Defined classes and trainings to achieve this certification are mandatory. Preferred skills and knowledge: - Security CE (must be obtained within six months) • Employee has to be able to obtain and sustain the appropriate training levels defined in order to be granted the system access required to perform duties. Defined classes and trainings to achieve this certification are mandatory. • German driver's license class B desired. • Office automation skills are required. LANGUAGE PROFICIENCY LEVEL: English AND German Language Proficiency level C1 required. Description of the Language Levels: https://portal.chra.army.mil/mnrs?sys_id13a66d71cd2d2d10aaffb5ebb50f5aa0&viewsp&idmnrs_kb_article&tablekb_knowledge Auswahlkriterien auswählen General Information for LN Job Announcements - please read: https://portal.chra.army.mil/mnrs?sys_id77e3ac4a5ce32110924578e08ba9227c&viewsp&idmnrs_kb_article&tablekb_knowledge Beschäftigungsbedingungen • The incumbent of this position is occasionally required to perform TDY (Temporary Duty Travel) within and outside Germany. • If requirement exists, the incumbent of this position is obligated to perform shift work, weekend and holiday work. WE OFFER: - a global employer who stands for cultural diversity and equal opportunities - employment in an international environment with a welcoming atmosphere - high level of job security and attractive pay under German tariff agreements (CTA II; Protection Agreement) including, but not limited to, the following tariff entitlements: - 30 days of annual leave; 36 days for severely handicapped employees (additional time-off on 24 & 31 December per tariff agreement) - vacation and Christmas pay (total of 13 monthly salaries) - various additional social benefits (e.g., employer pension scheme through Allianz group insurance; property accrual payments) Beyond the tariff agreement, - usually time off on 8-9 U.S. holidays due to work hour redistribution (governed by shop agreement) - employer-specific programs for flexible work schedules; mobile work; length-of-service/performance awards - health promotion and fitness programs, including free use of employer-run fitness centers.