P /p pAt bStatista/b, were all about facts and data, for we are the worlds leading business data platform. By providing reliable and easy to use data as well as various data analytics products and services, we empower people worldwide to make fact based decisions./p pFounded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees./p pWe value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters keep writing it as part of our team./p pAre you ready to join us?/p pbYour Team/b/p pOur bClient Success/b team is essential to the success and continuous growth of our client base. We are committed to ensure our clients achieve their goals by leveraging our solutions, driving engagement, satisfaction, and long term partnerships. We are the clients voice and a key driver of cross functional efforts to consistently deliver outstanding client value. /p p /pbrp /p ul li pDevelop and define a comprehensive retention and loyalty strategy focused on targeting specific customer segments and addressing their individual needs at various lifecycle stages to foster long term engagement. /p /li /ul ul li pDesign and optimize key touchpoints throughout the customer journey, identifying critical opportunities to enhance retention, prevent churn, and drive upsell growth at pivotal moments. /p /li /ul ul li pImplement and manage personalized, automated communication flows across channels (email, in app messaging, newsletters) to engage customers at different lifecycle stages. /p /li /ul ul li pFoster participation in customer communities, including forums and events, to encourage knowledge sharing, peer support, and user generated content, while ensuring feedback loops are in place to maintain loyalty. /p /li /ul ul li pCreate and monitor dashboards that track key retention and loyalty KPIs, using insights from customer behavior and caign results to evaluate performance and continuously refine strategies. /p /li /ul ul li pEstablish regular feedback mechanisms, including surveys and customer interviews, to gather direct insights, uncover pain points and opportunities, and proactively implement th