IT-Supporter Onsite 2nd Level (m/w/d) Become the go-to expert for all things tech and bring a smile to everyone's face! In this role, you'll dive into the world of 2nd Level Support, tackling tickets and providing top-notch onsite assistance.
What you'll do: Be the first point of contact for technical inquiries and issues, providing creative solutions that make a real difference.
Take charge of hardware and software installation and configuration, ensuring everything runs smoothly.
Play an active role in exciting IT projects, including rollouts, migrations, and hands-on support.
Showcase your analytical skills by investigating and documenting system and application errors.
What you'll need: Professional experience or a completed apprenticeship as an IT Specialist for System Integration (m/w/d).
Prior experience in 2nd Level IT Support and familiarity with ticketing systems.
Proficiency in common software applications and relevant tools.
Excellent communication skills and fluency in German and English, which you'll be using daily.
What we offer: Competitive salary and benefits package.
Opportunity for professional development and growth.
Dynamic and collaborative work environment.
Chance to make a real impact and contribute to the success of the team.