Description Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being a Change Management Support gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. This is a 6-months limited position. Key job responsibilities - Processing Change Request Intake and planning requests in Sprint Cycles - Communicating with project owners and engaging with various stakeholder teams, ensuring positive and effective collaboration between teams - End-to-end coordination of change development and implementation by aligning content and deployment readiness - Implementation of small changes in training content - Supporting Operations/customers with up-to-date information on the change pipeline A day in the life Change Management Coordinators help to grow our Operations teams across Europe. The scale of our customer obsession will drive you to experiment, take risks, learn quickly, and seek out ways to accomplish more with less. You will become a catalyst for change and innovation in our Delivery Stations, enabling us to create products and services that transform the way people live their lives. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. Basic Qualifications - Advanced proficiency in English in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Preferred Qualifications Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Relevant experience in change management gained within a transport and storage industry or a similar international fast paced customer driven environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.