Objectives of the Position:On line Technical support for Topcoat at RN site.Support in achieving Consumption per car as per agreed values.Support to achieve sales volume & value targets for the monthLine trials, testing & continuous improvement on line.Main Tasks:Supporting efficient planning of products and services.Tracking of all measurables related to consumption, initiate and implement actions to control, as required.Coordination between internal agencies as well as customer for successful development & implementation of technologies.Regular updates/ information on customer and competition Provide proactive technical support, for improvement and technical issuesDevelop lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio.Follow safe work practices as per BASF or customer norms, whichever is stringent.Track & maintain color harmony to Master & Add on parts.Recommend & support for block closure activities.Provide timely reports to customers on line issues.Provide monthly report for internal review & for discussion with customerCoordinate between Lab & customer to resolve Field complaints, if any.Minimum Education and Qualification Required for the Position:Professional Qualification (Degree / PG Diploma) in Paint Technology.Working Experience: 4 ~ 6 yearsTechnical & Professional Knowledge: Able to handle customer independently, Product knowledge, Knowledge of Application techniques, Communication skills