Passion for food. Hunger for tech. We make METRO digital.
Today, technology is driving the world, and at METRO.digital, we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.
You are eager to create smart solutions for customers around the globe? Do you want to grow in a flexible environment? Let the right career opportunity find you and join us!
How you will make an impact?
Our Cloud Foundation team delivers the core cloud platform that enables METRO’s applications and solutions to utilize Google Cloud Platform (GCP) capabilities. As a Service Manager, you will drive the development and adoption of cloud solutions, ensuring that METRO’s teams can leverage cloud technology effectively to create business value.
Job Description
Your Responsibilities:
* Have a deep understanding of GCP capabilities, features, and best practices and support their implementation across METRO.
* Gain a strong understanding of METRO’s business needs and ensure cloud solutions bring the expected value.
* Collaborate closely with internal stakeholders and external partners to align cloud services with business objectives.
* Define the product vision, strategy, and roadmap for Cloud Foundation, ensuring it meets the evolving needs of METRO’s teams.
* Identify and monitor key KPIs to measure success and drive continuous improvement.
* Ensure the quality and reliability of cloud services, collaborating with engineering, security, and operations teams.
* Promote a culture of ownership, pragmatism, respect, and passion, aligning with METRO.digital values.
* Manage the solution budget to maximize value and drive cost efficiency.
Qualifications
* Proven experience in product or service management in complex IT landscapes, particularly in cloud platforms (GCP, AWS, or Azure).
* Experience in managing internal and external stakeholders, with a focus on service delivery and business value.
* Good knowledge of cloud infrastructure, networking, security, and DevOps practices.
* Familiarity with IT Service Management, including Incident, Problem, and Service Level Management.
* Experience with Agile and Lean methodologies, enabling rapid iteration and value delivery.
* Ability to translate business needs into solutions and drive adoption across teams.
* Strong analytical skills to define and interpret business and technical KPIs.
* Basic knowledge of engineering best practices (e.g., CI/CD, microservices, cloud-native architectures).
* Excellent communication skills and ability to collaborate with cross-functional teams.
* Fluency in English (written and verbal).
This resonates with you? Apply now!
Additional Information
What we offer at METRO.digital?
* Flexible and remote work: create your own schedule!
Flexibility defines the way we work and interact with each other. At METRO.digital, you have the possibility to work remotely and adapt your working hours in a very flexible way.
* People development: when you grow so do we!
We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.
* Support with individual solutions: we are people-caring!
Life is full of surprises, full of challenges and we want to support you – whenever YOU need - at an individual level and during every stage of your life.
Want to know more about all our benefits? Discover more here .
Let´s connect soon. Apply for the role now!
Position grade within our career framework: Service Manager 3 (Md7).