Sachbearb. (Wohnungswesen)
Kaiserslautern, Germany
Ausschreibungsbereich
WHO MAY APPLY ?:
Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany.
AND
EXTERNAL Local National Applicants, who reside in Germany.
Hauptaufgaben
Serves as a Housing Manager located at an Army garrison responsible for direct, on-site management, administration and implementation of projects, facilities, or complexes in support of the housing management program(s) Housing Services Office (HSO), Unaccompanied Housing (UH), Furnishings Management, Residential Communities Initiative (RCI), Privatized Army Lodging (PAL), and Army Family Housing (AFH) while utilizing enterprise Military Housing (eMH) database. May be expected to perform duties under a joint base operations requiring an understanding and knowledge of Army, Air Force, or Navy policies, programs, and procedures.
For HSO, serves as a member of a team administering the off-base housing services program. Conducts activities to include housing referral and relocation support. Briefs and counsels Active Duty and retired, accompanied and unaccompanied Military as well as DoD Civilians, and/or Family Members transferring to the installation who seek assistance in locating housing within the local area. Schedules and performs various inspections of community rental property to determine adequacy, habitability and suitability as a listing for referral. Serves as a point of contact for real estate agents, landlords and/or property managers in the locale and maintains an office registry of real estate agents for distribution upon customer request. Manages the Rental Partnership Program and Utility Deposit Waiver Program. Gathers and compiles data for a variety of reports pertinent to availability of housing, quarterly data on customer service, and Basic Allowance for Housing (BAH) surveys. Investigates and mediates rental complaints by and/or between landlords and tenants involving such issues as unpaid/overdue rent or security deposits, condition of the rental unit, damages, lack of repairs, and lease breaking, and follows through to completion.
For UH, works as a member of a team administering management of barracks and dormitories. Assists the supervisor, in developing overall installation plans and procedures and development of short and long range barracks sustainment, restoration, modernization, or replacement projects. Assists with providing oversight of all UH related activities including utilization and day-to-day operations. Ensures accountability of government issued furnishings and appliances. Conducts briefings and training sessions to multiple types and levels of audiences.
For Furnishings Management, determines requirements and maintains data for new or replacement furniture, appliances and equipment in accordance with established criteria or authorizations. Plans and budgets for maintenance, repair and distribution of family and bachelor housing furniture including furniture for troop billets. Uses directives, regulations, and repair contracts as guides in determining furniture requirements and to estimate changes. As directed by supervisor, schedules and conducts special surveys, investigations and reports, evaluating pertinent data for status of availability and degree of service ability for all applicable furnishings and equipment. Is responsible for maintaining current status and historical data of all furnishing action requests. Initiates furnishings procurement actions. Collects and analyzes data and presents solutions or makes recommendations to supervisor when there are changes or fluctuations in the level of the operating program. Serves as point of contact on commercial contracts pertaining to cleaning, repairing, fabrication, installation of drapery, carpeting, blinds, etc. Ensures requirements for furnishings and equipment authorized and provided in Special Command Position quarters and in General and Flag Officer quarters are in accordance with higher authority directives and policies. Advises supervisor of limitations of cost, allowances, procurement, and approval required for Department of the Army (DA) controlled items. Initiates associated paperwork for exceptions, etc., involved in providing services/supplies. Writes specifications for repairs and new furnishings as required.
For Privatized Family Housing, serves as a member of a team administering on post privatization efforts for the Residential Communities Initiative (RCI) and supports Privatized Army Lodging (PAL). Monitors and assesses the property management and maintenance operations of RCI and ancillary facilities for appropriate quality and performance levels. Reviews and compiles recurring project reports to recommend procedures that increase efficiency and to ensure compliance with laws, regulations, and time standards. Advises the Housing Manager concerning adherence to the compliance of the lease transaction documents and the Community Development and Management Plan (CDMP). Researches, interprets, and analyzes legal and lease transaction documents to ensure compliance. Collaborates with stakeholders on matters affecting project finances, development, and construction. Recommends solutions to resident issues and elevates to the Housing Manager issues that cannot be resolved by the partner or property manager. Reviews, analyzes, and makes recommendations to the Housing Manager on requests for exceptions to policy forwarded by residents, tenant commanders, developer partner, and other interested parties. Maintains database of project closing documents.
For AFH, performs change of occupancy pre-final, termination, and assignment inspections of units. Signs new residents into quarters and completes associated reports and documents to finalize this process. Maintains key control in accordance with appropriate Army Regulations. Prepares assigned prospect correspondence in final form for signatory approval of Division and/or branch chief. Responds to inquiries received concerning housing management matters. Provides occupancy data for required reports prepared for the garrison commander and higher HQs. Updates databases and reports that track occupancy maintenance and repair projects. Assists in the development of overall command plans and procedures for government leased and owned housing administration, tenant relations, assignment procedures, eligibility requirements, occupancy practices, maintenance conditions, and related housing activities. Monitors procedures and instructions concerning government leased housing to obtain adequate housing in the local community.
Performs other duties as assigned.
Qualifikationsanforderungen
Explanations to the E&T Levels (Education and Training Levels) can be found at the below link
"Description of the Education & Training Levels".
https://portal.chra.army.mil/mnrs?sys_id=0a86e971cd2d2d10aaffb5ebb50f5ac9&view=sp&id=mnrs_kb_article&table=kb_knowledge
C-6a:
E&T Level I: 2 years of creditable experience as defined in A below PLUS 4 years of experience as defined in B below.
Current employees who do not meet E&T Level I and who are not in the same or similar occupation must have 2 additional years of creditable experience as described in A below.
E&T Level II: 1 years of creditable experience as defined in A below PLUS 4 years of experience as defined in B below.
E&T Level III: 3 years of creditable experience as defined in B below.
E&T Level IV: 2 years of creditable experience as defined in B below.
E&T Level V: 1 year of creditable experience as defined in B below.
Current employees who have served one year in the same or similar occupation are qualified for the next higher grade.
Experience A: Included clerical work in an office or store, working with computers, bookkeeping, making and recording inventories, telephone marketing, arranging for events or as a cashier, etc.
Experience B: Experience in the same or similar line of work as the job for which considered. The experience must demonstrate that the applicant possesses the particular knowledge, skills and abilities required in the position. The predominant experience must have been gained at a comparable level of difficulty to the position to be filled. The amount of the higher level experience must be in a reasonable relation to the required total number of years.
• Applicants must be in possession of a German driver's license class B and able to obtain and maintain a military driver's license.
• Office Automation skills required.
LANGUAGE PROFICIENCY LEVEL:
English Language Proficiency Level AND German Language Proficiency Level C1 required.
Description of the Language Levels:
https://portal.chra.army.mil/mnrs?sys_id=13a66d71cd2d2d10aaffb5ebb50f5aa0&view=sp&id=mnrs_kb_article&table=kb_knowledge
Auswahlkriterien auswählen
General Information for LN Job Announcements - please read:
https://portal.chra.army.mil/mnrs?sys_id=77e3ac4a5ce32110924578e08ba9227c&view=sp&id=mnrs_kb_article&table=kb_knowledge
Beschäftigungsbedingungen
• The incumbent of this position is required to perform TDY occasionally.
WE OFFER:
- a global employer who stands for cultural diversity and equal opportunities
- employment in an international environment with a welcoming atmosphere
- high level of job security and attractive pay under German tariff agreements (CTA II; Protection Agreement) including, but not limited to, the following tariff entitlements:
- 30 days of annual leave; 36 days for severely handicapped employees (additional time-off on 24 & 31 December per tariff agreement)
- vacation and Christmas pay (total of 13 monthly salaries)
- various additional social benefits (e.g., employer pension scheme through Allianz group insurance; property accrual payments)
Beyond the tariff agreement,
- usually time off on 8-9 U.S. holidays due to work hour redistribution (governed by shop agreement)
- employer-specific programs for flexible work schedules; mobile work; length-of-service/performance awards
- health promotion and fitness programs, including free use of employer-run fitness centers.